Returns & Exchanges
At Hedonist, we want you to be completely satisfied with your purchase. If your new pieces aren't a perfect fit, we offer a seamless 30-day return and exchange window for all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original luxury packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Ship It Back
Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 days of your request.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund or exchange will be processed to your original payment method within 5-7 business days.